Funeral Planning in Singapore: What to Do When a Loved One Dies

Whether sudden or expected, the passing of a loved one is almost always a difficult experience. Yet, there are many things surviving family members must attend to even as they grief. 

Amidst the overwhelming emotions, knowing what to do will help minimise the stress. That’s why we’ve come up with this guide to shed light on how to prepare for a funeral in Singapore. Let’s get started!

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Step 1: Download digital death certificate

Death at home in Singapore
If your loved one has passed away at home, contact your family doctor or a neighbourhood doctor who’s willing to make a house call to certify the death.* After you (or the next-of-kin) have received the digital death certificate number from the doctor, do download the digital death certificate from the My Legacy portal as soon as you can. This is because the certificate will only be available for download for up to 30 days. You can store the downloaded certificate on your personal devices.

However, if the doctor is unable to certify the cause of death or if you’re unable to contact a doctor altogether, you’ll have to call the police for the body to be sent to the Mortuary@HSA in a police hearse. The coroner at the mortuary will determine the cause of death and if an autopsy is needed. You’ll be notified to collect the body, usually the next day.

Death in the hospital in Singapore
Your loved one’s doctor will certify the cause of death if it’s known and natural. Similar to when a death occurs at home, you’ll then receive the digital death certificate number, which you need to download the digital death certificate from the My Legacy portal. You may approach the hospital staff for help in the event that you’re unable to access the portal.

If the doctor is unable to certify the death, the hospital will call the police for the body to be sent to the Mortuary@HSA.

When death occurs overseas
If your loved one has passed away abroad, you must register the death with the relevant foreign authorities. You may want to contact a Singapore Overseas Mission to help you with this.

To bring the body back to Singapore, you’ll need to engage funeral directors from both here and the country your loved one is in. Here’s a summary of the process:

Step 2: Decide on a funeral home

With the digital death certificate, you may now engage a funeral director. Among other things, the funeral director will assist with the collection of the body, send it for embalming if required, and ensure that it arrives safely at the location of the wake (which brings us to the next point).

Step 3: Arrange for the wake and funeral

How is a funeral arranged in Singapore? First up, you and your family need to come to an agreement on several things—but fret not, your funeral director will be at hand to guide you along the way:

Keepsake jewellery: something to remember your loved one by.

Should you eventually decide to have your loved one buried, it’s important to note that the burial period is only a maximum of 15 years. After which, the body will be exhumed—and then cremated.

And there you have it! We hope you find this simple funeral guide in Singapore helpful. Next up, we’ll be sharing about why it’s important to plan your own final farewell. Stay tuned to Funeral Insider!

*Some funeral companies, like Direct Funeral Services, will assist to contact a house call doctor if the family is unable to do so.

At Direct Funeral Services,

We are here to walk with you, helping you craft heartfelt tributes, preserve cherished memories and celebrate a life well lived.

For help regarding funeral services, please email us at info@directfuneral.com.sg or call our 24-hour helpline at +65 6555 1115.

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