Careers

Together with Direct Funeral Services

At Direct, we provide exciting career opportunities for all who are keen to touch the lives of others. Together, we strive towards being the pillar of support for bereaved families.

While we stand by the families whom we serve, we are here for one another, too. Regardless of our job scope, we work hard as a team, play hard as a family, and ultimately, enable each other.

Serving the community together

Welcoming the new year together

Work-life balance is a reality here as we truly believe that life exists outside of work. Besides helping each individual member to achieve their career aspirations through continuous learning and skills development, our management encourages everyone to embrace a healthy lifestyle filled with ample family time.

Learning together

Bulking up together

We welcome candidates from all backgrounds to join our Direct family! Click on the side tabs to find out more about our available positions.

Phone Receptionist

Job Highlights

• Career development opportunities
• Open, friendly and dynamic work environment
• Attractive salary that commensurate with experience and skills

Responsibilities and Duties

• Manage incoming calls, perform telephone screening.
• Take and pass on telephone messages promptly
• Arrange administrative matters such as the purchase stationery, packages and deliveries
• Arrange courier and prepare proforma invoices and related documents
• Assist internal communication issues
• Handle administrative and clerical work
• Provide administrative support to the Operations Department
• Coordinates daily operational activities
• Close monitoring of jobs and provide necessary updates to clients
• Responds to customers’ feedback and inquiries, provide good client support and maintaining a good relationship
• Attend to guests, customers, vendors, and candidates
• Prepare & process documents for submission to clients/ relevant authorities
• Ensure timely submission & generating monthly reports
• Perform general administrative duties as required
• Assist in resolving customer enquiries as required
• Deliver work and service excellence at times
• Respect the deceased, support the client and uphold the company’s reputation at all times
• Other ad-hoc duties as required

Requirements

• Candidates with Telesales and call centre experience preferred.

Interested applicants are invited to send your resume to our HR department at joanng.dfs@gmail.com to find out more. We regret that only shortlisted applicants will be notified.

Operations Crew

Job Overview

Guide and assist family members throughout the duration of the wake and funeral.

Responsibilities and Duties

• Offer counsel and comfort to bereaved families
• Collection and transportation of the deceased
• Provide assistance to family members during rites, rituals and funeral processions
• Present the eulogy to family members on funeral day
• Transport flowers, backdrop and other logistics required for the set up of wakes
• Maintain cleanliness of Company’s vehicles, equipment and facilities
• Implement operations for service excellence
• Project a positive and professional image
• Solve problems and make decisions at operations level
• Other operational tasks as required

Requirements

• Hold a Class 3 or 4 driving license
• Use essential features of a computer

Interested applicants are invited to send your resume to our HR department at joanng.dfs@gmail.com to find out more. We regret that only shortlisted applicants will be notified.

Logistics Crew

Job Overview

Assist in the setup and tear down of wake locations.

Responsibilities and Duties

• Guide and assist family members throughout the duration of the wake and funeral
• Transport flowers, backdrop and other logistics required for the set up of wakes
• Maintain warehouse environment and keep stock of logistics items
• Maintain cleanliness of Company’s vehicles, equipment and facilities
• Collection and transportation of the deceased
• Project a positive and professional image
• Solve problems and make decisions at operations level
• Other operational tasks as required

Requirements

• Minimum of a Class 3 driving license, Class 4 driving license preferred
• Use essential features of a computer

Interested applicants are invited to send your resume to our HR department at joanng.dfs@gmail.com to find out more. We regret that only shortlisted applicants will be notified.

Embalmer

Job Overview

To embalm and prepare the deceased for their final journey.

Responsibilities and Duties

• Possess good knowledge of embalming standards
• Understand the requirements of the client and offer the most suitable embalming services
• Understand and carry out the wishes of the client with excellence
• Gather, review and act on client’s feedback on embalming services
• Keep stock of all embalming chemicals, tools and equipment
• Maintain cleanliness of Company’s vehicles, equipment and facilities
• Implement operations for service excellence
• Project a positive and professional image
• Solve problems and make decisions at operations level
• Other operational tasks as required

Requirements

• Hold an embalming certification from a recognised embalming school
• Class 3 driving license preferred
• Use essential features of a computer

Interested applicants are invited to send your resume to our HR department at joanng.dfs@gmail.com to find out more. We regret that only shortlisted applicants will be notified.