Tinder updates its approach puro handling reports of serious abuse and harassment

Tinder updates its approach puro handling reports of serious abuse and harassment

As verso result of its ongoing partnership with nonprofit and anti-sexual assault organization RAINN (Rape, Abuse & Incest National Rete informatica), Tinder today announced per handful of product improvements as well as addestramento for internal teams at the dating app maker designed onesto better support survivors of abuse and harassment. Soon, Tinder also says its members will have access to preparazione checks on their matches through Ammaestramento, per nonprofit the dating app maker invested mediante Visita il nostro sito web last spring.

One key aspect of the partnership with RAINN involved pratica Tinder’s customer care squadra. Through the preparazione, gruppo learned how survivors may report abuse and harassment, and how onesto spot reports of serious abuse – even if the reports use vague language sicuro describe the events. The training, which is now also verso mandatory part of Tinder’s onboarding and preparazione percorso professionale, additionally provides instructions on how team members should respond to these types of reports when they occur.

Meanwhile, in the Tinder app, survivors will gain access puro a more direct way to report someone they’ve unmatched with, even if they’ve waited some time before making their report. And they can now opt whether or not they want sicuro receive follow-up information about actions taken, as some prefer puro receive updates and others do not.

The app will also provide alternative support options, as not everyone will feel comfortable making per direct report. Through the Tinder Safety Center, verso dedicated Crisis Text Line will be provided, as well as the upcoming feature offering access esatto retroterra checks on matches from Garbo. Tinder invested per seven-figure sum into New York-based Istruzione in , which offers an alternative puro traditional sostrato checks that surface verso wide variety of personal information – like drug offenses or minor traffic violations. It excludes drug possession charges from its results, as well as traffic tickets besides DUIs and vehicular manslaughter.

The Tinder Safety Center is now also accessible from anywhere con the app, reducing the number of taps it takes for per user sicuro locate the resource.

“Our members are trusting us with an incredibly sensitive and vulnerable part of their lives, and we believe we have verso responsibility esatto support them through every part of this journey, including when they have bad experiences on and off the app,” said Tracey Breeden, VP of Safety and Aimable Advocacy for Tinder and Scontro Group, per verso statement about the changes. “Working with RAINN has allowed us preciso take verso trauma-informed approach onesto member support for those impacted by harassment and assault,” she added.

Ammaestramento instead focuses on whether or not someone’s retroterra indicates per history of violence

Breeden, who held a similar position at Uber, joined Tinder mediante as Confronto Group’s first-ever head of safety and communautaire advocacy, tasked with overseeing the company’s safety policies across its apps, including Tinder, Hinge, Competizione, OkCupid and Plenty of Fish.

Tinder and other dating apps have put verso higher focus on member safety features after verso 2019 report revealed how dating apps run by Tinder parent Match Group allowed known sexual predators sicuro use its apps, paio to the lack of retroterra check features. Other reports have highlighted the very real safety concerns that accompany the dating app market, particularly those impacting young women – a key dating app demographic.

In early 2020, Tinder invested per Noonlight to help it power new safety features inside Tinder and other Confronto-owned dating apps, ahead of its investment per Ammaestramento.

Spetitor, Bumble, has marketed itself as being more women-friendly, launching a number of features designed to keep users safe from bad actors, like one that prevents abusers from using the “unmatch” option preciso hide from victims, for example. Tinder has followed suit, launching new safety features of its own.

Tinder’s apice U

The company has also felt the pressure preciso get ahead of coming regulations impacting tech companies, like those operating social mezzi di comunicazione apps and dating services. Tinder, which dominates the dating app market, today plays con social networking as well, with additions like quick chat features, an interactive videoclip series and other additions to its new Explore hub in the app.

“By adopting more colpo-informed support practices, Tinder will be better positioned sicuro support members who may have experienced harm and take faster, more transparent action on bad actors,” noted Clara Kim, supplente president of Consulting Services at RAINN, durante verso statement.

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