Karen Lam – Director, Curriculum and Research

Dear Direct Funeral, I just wanted to second what Grace said. You and your team have been a real blessing in a time of sorrow. Your team members were compassionate and professional in their work, and guided us through what would have otherwise been a bewildering time for us. Thank you for that. Special mentions to the case managers, who truly are a credit to your organization.

I had a moment during the wake when my eyes fell upon your motto. Your team truly lived up to it, to help my father “leave with dignity”. We deeply appreciate all the help you have given us.