Careers

Join us in making a difference to the families that matter to us. Take on the challenge of being the pillar of support for the families during their moments of grief.

At Direct Funeral Services, we provide a wide range of opportunities for all who are interested in making a difference in the lives of others. We also continuously strive to help our employees achieve their career aspirations through continuous learning and skills upgrading.

Funeral DirectorOperations / Logistics CrewNight Service Crew (Part-Time)Internship Opportunities

Funeral Director

Job Overview

Guide and direct the deceased’s family through all wake/funeral ceremonies. Coordinate with vendors, logistics and operations department to ensure all SOP is well carried out.

Responsibilities and Duties

  • Collect accurate and detailed information from client
  • Have empathy and deliver good phone support at all times
  • Understand the requirements of the client and offer the most suitable products/services
  • Understand and carry out the wishes / plans of client with excellence
  • Explain clearly the flow of events to client
  • Possess good knowledge of company products & services
  • Possess good knowledge of various religious beliefs/rituals/ceremonies
  • Good listening skills & with empathy
  • Strong and precise coordination when making funeral arrangements (liaising with vendors, logistics and operations department)
  • Deliver transparent packages/prices to client
  • Conduct visitation throughout the wake duration
  • Gather, review and act on all feedback
  • Deliver work and service excellence at all times
  • Respect the deceased, support the client and uphold the company reputation at all times

Requirements

  • Proficient in written and spoken English and Mandarin
  • Proficiency in one or more dialects will be a bonus
  • Basic computer knowledge
  • At least 2 years experience in sales or events management
  • Possess a Class 3 or 4 driving license
  • Singaporeans only

Interested? Send in your resume to our HR department at kimberley@directfuneral.com.sg to find out more!

Operations / Logistics Crew

Job Overview

Guide and assist family members throughout the duration of the wake and funeral. Assist in the setup and tear down of wake locations.

Responsibilities and Duties

  • Offer counsel and comfort to bereaved families
  • Collection and transportation of deceased
  • Transport flowers, backdrop and other logistics required for the set up of wakes
  • Provide assistance to family members during rites, rituals and funeral processions
  • Maintain cleanliness of Company’s vehicles, equipment and facilities
  • Implement operations for service excellence
  • Maintain warehouse environment
  • Maintain quality control procedures
  • Project a positive and professional image
  • Solve problems and make decisions at operations level
  • Other operational tasks as required

Requirements

  • Singaporeans Only
  • Class 3 or 4 driving license
  • Use essential features of a computer

Interested? Send in your resume to our HR department at kimberley@directfuneral.com.sg to find out more!

Night Service Crew (Part-Time)

Job Overview

Provide waitering services at wake locations and assistance to family as required.

Responsibilities and Duties

  • Serve food and drinks to the family and their guests
  • Refill beverages in the fridge and coffee machine
  • Refill of snacks in the containers
  • Clear and clean the tables after the guests have left
  • Ensure the tables and chairs are arranged neatly
  • Provide assistance to family members (as required)

Requirements

  • Speaks basic English and Mandarin
  • Must be able to stand and be on feet for minimum 3 hours

Contact our HR department at kimberley@directfuneral.com.sg to find out more!

Internship Opportunities

The funeral industry intrigues you but you are not sure if you are the right fit for this trade? We have internship opportunities for the position of Operations Crew available. A minimum commitment of 3 months is required.

Contact our HR department at kimberley@directfuneral.com.sg to find out more!